Security Policy

1. Overview

At Mechkart, we take the security of your personal information and transactions seriously. This Security Policy explains the measures we use to help protect your data and how you can help keep your account secure.

2. Secure Communication

We use industry-standard security measures such as HTTPS/TLS to help protect data transmitted between your browser and our servers. You should always ensure the website URL begins with “https://” before entering any sensitive information.

3. Payment Security

We do not store your full card details on our servers. Payments are processed through secure, compliant payment gateway partners. Please follow on-screen instructions carefully while making payments and do not share OTPs or banking credentials with anyone.

4. Data Access & Controls

Access to personal data is restricted to authorized personnel only and is provided strictly on a need-to-know basis. We also apply reasonable safeguards to reduce the risk of unauthorized access, alteration, disclosure, or destruction of data.

5. Account Protection

You are responsible for maintaining the confidentiality of your login details. We recommend:

• Using a strong, unique password.
• Not sharing your password or OTP with anyone.
• Logging out from shared/public devices.
• Updating your password if you suspect unauthorized activity.

6. Fraud Prevention & Suspicious Activity

We may monitor transactions for unusual or suspicious behavior and may temporarily hold or cancel orders if fraud is suspected. If we detect potential unauthorized access to your account, we may request additional verification.

7. Device & Browser Safety

Your device security also matters. Please keep your operating system, browser, and antivirus up to date. Avoid using unknown networks when making purchases, and never save card or password information on public devices.

8. Security Limitations

While we implement reasonable safeguards, no method of transmission over the internet is 100% secure. Mechkart cannot guarantee absolute security; however, we continuously improve our security practices to reduce risks.

9. Reporting Security Issues

If you believe your account has been compromised or you have identified a potential security vulnerability, please notify us immediately. Provide as much detail as possible so we can investigate.

10. Policy Updates

We may update this Security Policy from time to time to reflect improvements in our practices or changes in legal requirements. The updated version will be posted on this page with a revised “Last updated” date.